GP appointment? Don't need it? Cancel it!

We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.

How to Cancel an Appointment

If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.

If you are cancelling, please telephone us on 01722 336 441 as soon as possible and at least 30 minutes before your appointment time. This will enable us to offer your appointment to someone else.

Alternatively, you can cancel your appointment online using SystmOnline, the Airmid app, the NHS app or by using the cancel button that is on SMS reminder messages.

Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA). Click here for more information about our Did Not Attend policy.

Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.