If you have a concern about the service you have received from the clinicians or any member of practice staff, please let us know. We operate a practice feedback procedure as part of a NHS complaints system, which meets or exceeds national criteria.
We hope that we can sort most problems out easily and quickly, in many circumstances at the time that they arise and directly with the person concerned. If you wish to leave negative feedback, please do so as soon as possible - ideally within 24 hours. This will enable us to establish what happened more easily.
Our feedback form is available below the image for you to fill in and return as per its instructions or alternatively is available at any of our branch receptions. You will also find a copy of our feedback procedure leaflet which further explains the process.
Completed complaints forms must be sent by:
- Email to firstname.lastname@example.org
- Or alternately handed into either one of our sites
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