Urgent Eyecare Service

A single point of access for patients to contact – the CUES hub number on 0300 303 4922

Covid Urgent Eyecare Service Hub opening times:

Monday to Saturday - 9:00 am to 5:00 pm

Urgent Eyecare Services is for all age groups with recent symptoms, such as:

* Red eye or eyelids
* Sore, gritty and painful eye
* irritation and inflammation of the eye
* Significant recent sticky discharge from the eye or watery eye
* Recently occurring flashes or floaters
* Recent or sudden loss of vision
* Foreign body in the eye

Urgent Eyecare Service is known locally as CUES (Covid Urgent Eyecare Service). This service is available to all patients regardless of COVID.
This service is not a sight test. Please take your glasses and a list of current medication with you to the agreed appointment.

CUES - Leaflet - Click to Download

Other details

Referral information:
Patients can self-refer into the service via the Find a practice tool to find their local participating practices or can be referred into the service from another healthcare professional.