Long Term Conditions and Medication Reviews

 

We care for 24,000 patients, 40% of which have a Long-Term Condition or a Medication that needs to be monitored or reviewed on annual basis. We have created a mechanism to invite patients in line with their birth month to ensure we can provide this service to our patients alongside other urgent and acute medical care.

Your initial invitation will be sent via your preferred method of communication, this will be one of the methods listed below. If you receive an SMS or Email, please use the link provided in the message to book an appointment. If we do not have your latest mobile phone number or email address, then please click on any of the icons above, select 'Other admin request' and provide us with your new contact information. Alternatively, send us an email or update the receptionist at your nearest Three Chequers Medical Practice branch at your earliest convenience. 

sms-messagingSMS

emailEmail

postLetter

If we write to you with a postal invitation, please contact the Practice by telephone to make an appointment within your birth month. 

To view a copy of the invitation letter, click below:

Invitation Letter

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Part 1:

Appointment

You may be invited make an appointment in your birth month with a Healthcare Assistant or Phlebotomist who will perform different tests and examinations which are relevant to your condition or medication. The appointment types that you may be sent an invitation link for are:

Appointment type Appointment length
Blood Test 5 minutes
Blood Pressure 10 minutes
Blood Test and Blood Pressure 15 minutes
Annual Review 20 minutes
Diabetic Review 30 minutes

When you attend your appointment, please bring with you a fresh early morning urine sample (in a correct urine pot , this can be collected from any of our surgeries). Whilst visiting the surgery, please use the Blood Pressure machine in the waiting room to take a reading (a disposable sleeve is available on request), the result should be given to a member of the Reception team who can add to your medical record.

These appointments are in high demand so, if you cannot attend your appointment, please cancel as soon as possible online or by sending an email at least 24 hours before your appointment so that we can offer your appointment to another patient. We have noticed a significant increase in the amount of patient who miss these appointments which is a waste of valuable clinical time that other patients desperately need.

It is important to attend your appointment so we can ensure your condition is properly controlled and managed. If you run out of your repeat medication and have not had a review, we will have difficulty re-authorising your repeat medication. Your medication may be stopped should you decline our invitation as we require up-to-date results to ensure we can prescribe safely.

Questionnaire

You may also be sent a link to complete a health questionnaire/s that are relevant to your condition, treatment or medication.  Once you have completed the relevant questionnaires, the infortmation is filed and stored within your medical record. They are as follows:

 

 

Part 2:

Your results and medication will be reviewed by one of the following clinicians:

  • GP
  • Paramedic
  • Advanced Nurse Practitioner
  • Pharmacy Technician

If your results are satisfactory, your medication will be re-authorised until your birth month the following year and your annual review is complete. If the clinician feels it is necessary, they may choose to contact you to discuss a care plan. However, you can view your results online or by contacting our designated results line. This is available between 2pm and 5:30pm Monday - Friday. Please phone 01722 336 441, and select option 3 from the list of options.

If you would like further information about our long-term condition review process, you can contact the surgery via telephone or email three.chequers@nhs.net