Please be aware we temporarily have a 3-4 day process for repeats while we train new dispensers
Patients requiring repeat medication can request this:
- Online using SystmOnline (via the link above)
- By leaving a completed repeat slip at Reception
- By post
- By fax
On your repeat slip is the date by which you will need to be reviewed by the Practice Nurse and/or a GP to ensure that your medication is still appropriate and effective. The Reception team will advise you if you need to have any preparatory tests before this can be done. Please allow at least a couple of weeks before your review date to allow for test results to be checked and your appointment with one of the GPs.
The Prescription Clerks and Dispensers are NOT authorised to issue repeat prescriptions for patients whose medication review has been passed so please book your review appointment in plenty of time so that there is no delay in issuing your prescriptions.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
This system allows you to book GP and some nurse appointments directly from your computer and also to order repeat medication on-line.
Patients wishing to register for SystmOnline will need to attend the Surgery for a username and password and bring two forms of identification with them, For confidentiality reasons, we cannot send or e-mail this information to you. Please speak to one of the receptionists for further information or download the simple explanation leaflet below.
Dispensing Your Medication
We are fortunate to be able to have a dispensary at Endless Street Surgery and at our branches in Porton and Winterslow.
Unfortunately, we are only permitted to provide this service to patients who live in a specified geographical area which includes the villages of: Winterbourne Dauntsey, Winterbourne Earls, Winterbourne Gunner, Hurdcott, Porton, East Gomeldon, West Gomeldon, Figsbury, Firsdown, Pitton, Winterslow, Farley, East Grimstead and West Grimstead, Alderbury / Whaddon, Coombe Bissett, Bodenham & Homington, Nunton and Odstock Village (we can issue acute medications if you have just seen the doctor at Winterslow or Porton. However the Regulations governing dispensing do not allow us to provide this service at Endless Street).
We offer a delivery service to Pitton Post Office, Alderbury/Whaddon post office and Coombe Bissett Stores.
For those who are housebound or have trouble getting to the shop or post office, we may be able to arrange delivery of your medicines to your home (you have to be in, of course). We keep an extensive range of medicines in stock and will usually be able to supply common medicines immediately.
Occasionally, however, if you need a special medicine there may be a short delay before the medication can be supplied by our wholesaler. If you require a Repeat Prescription please complete the form in the usual way but please remember to give us two working days notice before coming to collect your medication. We are also able to supply certain travel medicines and other medications which are not available on an NHS prescription to any patient regardless of where they live. Please ask a member of the dispensary team.