Patients requiring repeat medication can request this:
- Online (please provide ID at any of receptions and they will allow you access to online ordering)
- By leaving a completed repeat slip at Reception
- By post
- SORRY WE DO NOT TAKE TELEPHONE REQUESTS
Your annual review for your medication is due during your birth month. You will be invited in for an appointment with one of our Health Care Assistants whereby they will go through various tests which may also include a blood test. The results of these tests will then be checked by a Doctor. One of our nursing team will then get back to you with the results and hopefully inform you that everything is as expected and that we will see you again in a year. Of course, should you need further tests then this will then be booked and if you need to see a GP then we will book you in to a time that would suit you.
The Prescription Clerks and Dispensers are NOT authorised to issue repeat prescriptions for patients whose medication review has been passed so please book your review appointment in plenty of time so that there is no delay in issuing your prescriptions.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Online repeat prescriptions
SystmOnline software allows you to book GP and some nurse appointments directly from your computer, allows you to have access to your medical records and also to order repeat medication on-line.
Patients wishing to register for SystmOnline will need to attend the Surgery for a username and password and bring two forms of identification with them, For confidentiality reasons, we cannot send or e-mail this information to you. Please speak to one of the receptionists for further information or download the simple explanation leaflet below.
Dispensing Your Medication
We are fortunate to be able to have a dispensary at Endless Street Surgery and at our branches in Porton and Winterslow.
Unfortunately, we are only permitted to provide this service to patients who live in a specified geographical area which includes the villages of: Winterbourne Dauntsey, Winterbourne Earls, Winterbourne Gunner, Hurdcott, Porton, East Gomeldon, West Gomeldon, Figsbury, Firsdown, Pitton, Winterslow, Farley, East Grimstead and West Grimstead, Alderbury / Whaddon, Coombe Bissett, Bodenham & Homington, Nunton and Odstock Village (we can issue acute medications if you have just seen the doctor at Winterslow or Porton. However the Regulations governing dispensing do not allow us to provide this service at Endless Street).
We offer a delivery service to Pitton Post Office, Alderbury/Whaddon post office and Coombe Bissett Stores.
For those who are housebound or have trouble getting to the shop or post office, we may be able to arrange delivery of your medicines to your home (you have to be in, of course). We keep an extensive range of medicines in stock and will usually be able to supply common medicines immediately.
Occasionally, however, if you need a special medicine there may be a short delay before the medication can be supplied by our wholesaler. If you require a Repeat Prescription please complete the form in the usual way but please remember to give us two working days notice before coming to collect your medication. We are also able to supply certain travel medicines and other medications which are not available on an NHS prescription to any patient regardless of where they live. Please ask a member of the dispensary team.